Can I join copper to PVC tubing? If so, how?
Yes. Rigid plastic PVC (Polyvinyl-Chloride) tubing can be joined to copper using "grip fittings." Each side of a grip fitting contains a narrow grip ring and a plastic compression ring (or rubber O-ring) that forms the seal.
Useful Tips:
Use penetrating oil to help loosen corroded mounting nuts.
Use a hacksaw for cutting steel or plastic pipe.
Use a basin wrench for those hard to reach areas.
Use a tubing cutter to make straight, smooth cuts in plastic and copper tubing.
Wrap thread seal tape clockwise around threaded joints to ensure a tight seal.

How do I install my kitchen or bathroom faucet?
For directions, refer to your specific model's installation instruction sheet. These tools may help you during your faucet installation:

Adjustable Wrench
Channel Locks or Pliers
Safety Glasses
Basin Wrench
Flexible Supply Lines
Plumbers Putty
Silicon Sealant
Thread Seal Tape
Consult your faucet's box for a list of required tools.

What tools will I need to install or fix my faucet?
Please, make sure you have these items to help install the faucet or part easily.
Phillips and Regular Screwdrivers
Adjustable Wrench (or basin wrench for hard to reach areas)
Plumber's Putty (not required on all installations)
Thread seal tape
Allen Wrench (not required on all installations)

When do I need to use thread seal tape, pipe dope or plumber's putty?
Thread seal tape and pipe dope are both effective pipe sealants. However, many people prefer using thread seal tape since it is cleaner to work with than traditional grease or paste-like sealants. Plumber's putty is used to form a water tight seal between the sink and the faucet and between the sink and the drain.

Will it take me long to install a faucet?
The most time-consuming, and sometimes challenging step, will be removing the old faucet, especially if your water supply connections are corroded (and, therefore, hard to disconnect). By using the installation guide, installing the new faucet, however, should be relatively simple.

Although a wrench cannot be used on the caps or bonnet nuts, can a strap wrench be used?
Yes, you just need to be cautious not to scratch or bend the part.

My single handle kitchen faucet keeps loosening up on our sink. Why?
Most likely your sink has a very smooth underside and with use, the mounting bracket is loosening up over time. We recommend placing some emery cloth between the sink and the mounting bracket of the faucet to help give it some traction when tightened down.

On my widespread kitchen, bathroom sink, lavatory, or Roman tub faucet there is too much of a gap between the escutcheon and the handle. How can I fix this?
A small gap is normal and necessary to allow proper movement of the handle without damaging the escutcheon below it. An excessive gap results from improper height adjustment at the time of installation. To fix it:
Loosen the nut under the counter/sink.
Then screw the escutcheon UP just enough to make up the gap.
Then re-tighten the nut. This lowers the valve and reduces the gap.

Who can I call if I need help while I'm installing my faucet?
Call us at 86 14737689408, send a message directly to Customer Service or you can send email to