What material is used in the construction of Kitchen Faucets?
Most Kitchen Faucets are made from Solid Brass, and then plated with Chrome, Satin Nickel, ORB, or other finishes, but we also offer kitchen faucets made from Solid Stainless Steel. It is important not to confuse the Satin Nickel Finish, which is plated brass, with Solid Stainless Steel Construction. Stainless steel does not stain, corrode, or rust as easily as ordinary steel.

There is water leaking from the swiveling shaft. What is the reason for this?
The seals on the swiveling shaft of the faucet are dirty or damaged. The steps required for replacing the seals can be found in the corresponding installation manual enclosed with the spare part. Ensure that the lip seals of the seal set are not greased too heavily.

I only get a low water flow from a model with pull-out spray/pull-out spout. What can I do?
Between the pull-out hose and pull-out spray, there is a small filter screen inserted into the pull-out hose connection fitting. Remove this using a sharp object, clean it and reinsert it.

The swivel spout is leaking. What can I do?
If water leaks from around the swivel area after the faucet is opened, the seals must be replaced in order to properly seal the swivel spout. Follow the instructions in the corresponding installation manual for your model when replacing the seals. You can also call them up in the Spare Parts Shop .

Is the same procedure followed for the 2 handle kitchen faucet?
Changing the O-rings on a 2 handle kitchen faucet is usually easier than a 1 handle. It is not necessary to turn the water off under the sink provided that no one turns the faucet handles to the on position while servicing.
Identifying the specific model number of your faucet and viewing the parts breakdown is suggested.
If the spout rotates and extends towards the sink at a low angle, a cap on the top of the spout unscrews (counterclockwise). A rubber jar gripper or a strap wrench makes this part of the job easier. Once the cap has been removed, rotate the spout while pulling upward.
If your faucet has a spout that is a high fill, cathedral or high arc spout there will be a collar that unscrews counterclockwise. When the collar has been loosened, pull up on the spout and remove it from the faucet. Many spouts will also feature a split white nylon washer to help secure the spout to the faucet.
Follow the same procedure for cleaning, replacing and lubricating as detailed above.

My faucet has a high-arc spout, and it does not immediately shut off after the handle (or handles) are turned off. Why is this?
This is a normal characteristic of any faucet with a high-arc spout. After the handle (or handles) are shut off, there is still water inside of the spout. Any residual water past the arc of the spout will slowly drip out of the spout. Gravity will pull this water from the spout; however, it should stop after several minutes.

My kitchen faucet handle is hard to operate. What can I do to correct this?
For one-handle faucets, simply remove the cartridge and lubricate it both inside and out with silicone-based grease. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that contain petroleum. Petroleum based lubricants may react with rubber seals and actually cause the faucet to become even more difficult to operate.
For two-handle faucets, we recommend replacing the cartridge.

Can a portable dishwasher be connected to a Kitchen Faucet?
Some Kitchen Faucets that do not have a pullout sprayer may be connected to a portable dishwasher. Pull out faucets should never be connected to portable dishwashers because potential pressure fluctuations during washing cycles may result in hose rupture or leaks.